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Windsor Emergency Repairs

If you have an emergency repair please call us immediately. If it’s after hours please contact our priority tradespeople listed below. If they are uncontactable alternative tradespeople may be used in the local area.

Trade                                          Company                                        Contact Details

Storm/Flood                                State Emergency Service                132 500

Plumbing                                     Qube Plumbing                               Mat on 0401 762 737

Locksmith                                    Locks Around the Clock                  Anthony on 0415 209 321

Electrician                                    Alliance Electrical                           Alex on 0411 601 719

It’s important to know if a repair is an emergency or a general repair. Getting this wrong may be costly to you. An emergency repair classification is outlined as follows and which a landlord agrees to make payment for are repairs to:

• A burst water service
• A blocked or broken toilet
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of the gas, electricity or water supply to the premises
• A failure or breakdown of any essential service on the premises for hot water, cooking, heating or laundering

The landlord agrees to pay the tenant within 14 days of receiving written notice from the tenant any reasonable costs (not exceeding $1,000) for urgent repairs so long as:

• The damage was not caused as a result of a breach of the lease agreement by the tenant
• The tenant gives or makes a reasonable attempt to give the landlord notice of the damage
• The tenant gives the landlord a reasonable opportunity to make the repairs
• The tenant makes a reasonable attempt to contact the tradesperson named in the lease agreement
• The repairs are carried out where appropriate by a licensed or properly qualified person
• The tenant gives the landlord written details of the repairs, including the cost and the receipts for anything the tenant had paid for.