Sell with Confidence
Read More

Paying Your Rent

Zero tolerance for late rent

Our office has a zero tolerance policy for late rental payments – our owners rely on these payments to be timely. If you default on your rent we will take immediate action from day one of your rental arrears. All rental arrears will be recorded on your tenancy ledger – you can ask to see a copy of this at any time. It is important to remember that whilst you pay rent weekly, fortnightly or monthly it is in fact calculated daily. Please ensure your rent payments are received at our office on or before the due date. If you feel we have made any discrepancies in receipting your rent you must provide us with the relevant bank statement or receipts before we can attempt to rectify it.

Paying rent at our office

If you would like to pay your rent at our office this must be done on or prior to the due date. We have a no cash policy so you will need to provide a bank cheque, money order or personal cheque made out to Ray White North Richmond or Windsor. We also have EFTPOS facilities at the office, however if you need to deposit over $1000 you will need a credit function.

Rent in advance

A minimum of one weeks rent in advance is required when you first begin your lease. You must then make sure you pay your rent on time according to the frequency you agreed to in your lease, i.e. either weekly, fortnightly, or monthly. It is important that we receive your rent payments on or before the day they are due; this may mean that you need to set up your bank transfers a day or two beforehand so that they reach our account in time. Failure to do so may cause you to fall into arrears which can be recorded on your tenant ledger.


This is required at the beginning of a lease and is equivalent to four weeks rent. Example: a property renting for $600 requires a $2,400 bond. Your bond is held by the NSW Government’s Department of Fair Trading for the duration of your tenancy.

The National Internet Tenancy Database

The National Internet Tenancy Database is used by real estate agents for information relating to problem tenants. The landlord or agency advises that the tenant’s personal information may be used and disclosed for the purpose of listing them on this database. Property Managers check this database to ensure prospective tenants are not listed when deciding if they are a suitable applicant for one of their rental properties. It is important that you adhere to the lease requirements in order to ensure you are not listed on this database, as people listed here may find it difficult to lease other properties in the future.